Please follow the below steps for cancelling subscriptions directly from our portal.
1- Go to our Self-Manage portal
2- Login using the credentials TPay team provided to you.
3- Go to "Customer 360" tab
4- Enter mobile number (MSISDN)
5- Click "Active Subscriptions"
6- Choose the subscription you want to cancel and click " Cancel "
If you require assistance please contact our Support Team
